Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Homerton University Hospital
Homerton Row
Greater London
E9 6SR
Tel: 020 8510 5555
07.00am – 03.00am
North Middlesex University Hospital
Sterling Way
London
N18 1QX
Tel: 020 8887 2000
09.00am – 10.00pm
Evergreen Primary Care Centre
1 Smythe Close
Edmonton
N9 0TW
Tel: 020 8887 8354
08.00am – 18.30pm

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, health reviews, wound management, cervical screening and lifestyle advice.

Contact a Nurse

Book an appointment on the phone020 3233 0870
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone020 3233 0870

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

Haven: The Survivors of Abuse Network

Haven – The Survivors of Abuse Network is a specialist charity set up to provide free support to victims/survivors of childhood and current sexual abuse, such as gang sexual abuse, rape, female genital mutilation (FGM), and domestic violence.

Website: www.havennetwork.org.uk

Telephone: 020 8520 0755

Email: info@wfhaven.org.uk

Victim Support

As an independent charity, we work towards a world where people affected by crime or traumatic events get the support they need and the respect they deserve. We help people feel safer and find the strength to move beyond crime. Our support is free, confidential and tailored to your needs.

Website: www.victimsupport.org.uk

Telephone: 0808 168 9111

Bereavement

Cruse Bereavement Care

Cruse Bereavement Care was founded in 1959 in Richmond upon Thames and is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

Website: www.cruse.org.uk

Telephone: 0808 808 1677

Carers

Carers FIRST

Carers FIRST is an independent charitable organisation supporting and helping people who look after a relative or friend.

Website: www.carersfirst.org.uk

Telephone: 0300 303 1555

Email: hello@carersfirst.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Child Health

Child Health Clinic at Walthamstow Children and Family Centre

Come to get your child weighed with a Health Visitor and discuss your child’s health needs. Please bring your child’s red book.

Website: www.directory.walthamforest.gov.uk

Telephone: 0300 300 1970

Caring for Children with Coughs

This leaflet contains information about how to look after a child who has a cough (not due to asthma).

Website: www.child-cough.bristol.ac.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Download from: www.nhs.uk

Community Groups

Clubs, Groups and Community Centres

View information on local clubs, groups and community centres

Website: www.directory.walthamforest.gov.uk

Drugs and Alcohol

Change Grow Live

We support individuals from any background who use any kind of drug and/or alcohol and who want to recover or change. We work at all levels, from prevention and early engagement, through to recovery. We understand people may also be dealing with other issues and we offer a range of ‘wrap around’ services to support these. Service users are in control of their treatment and are supported to achieve their own recovery or change goals.

Website: www.changegrowlive.org

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 917 7650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

Waltham Forest Talking Therapies

Everyday life can be tough for anyone. Waltham Forest Talking Therapies IAPT is a free NHS service that can help with a range of problems such as depression, anxiety, stress and bereavement.

Website: www.wftalkingtherapies.co.uk

Telephone: 0300 300 1554

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Elderly Care

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4708 090

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 169 2081

Website: www.ageuk.org.uk

Maternity

Homerton Maternity Services

During and after pregnancy, we offer both midwifery-led and consultant-led care and our teams are multidisciplinary which means all the care you need is provided within the maternity wards.

Website: www.homerton.nhs.uk

Telephone: 020 8510 5955

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Self Care

Fact Sheets

For Self Care help, please see the following Fact Sheets:

Sexual Health

Sexual Health Opening Hours in Waltham Forest

Find out the opening times and how to get clinic appointment for the Sexual Health Clinics in Waltham Forest:

Find out more…

Homerton Sexual Health Services

Homerton offers a full range of sexual health services at our four locations

Website: www.homerton.nhs.uk

Telephone: 020 7683 4103

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Facebook: www.facebook.com/PublicHealthEngland

Stop Smoking

Everyone Health

Our Stop Smoking Service, in partnership with Waltham Forest Council

Website: www.everyonehealth.co.uk

Telephone: 0333 005 0095

Email: walthamforest@everyonehealth.co.uk

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?