Complaints Procedure

In the event that we fail to meet your expectations and you wish to make a complaint regarding The Practice, please direct all written complaints to the Practice Manager at:

F.A.O Practice Manager,
The St James Practice
St James Health Centre
47 James Street
E17 7NH

If you’re out of the area, feel free to send your complaint via post to the above address, alternatively if you are in the area simply hand your letter to one of our reception team members and they will ensure that it is passed onto the Practice Manager.