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WELCOME


Our Mission Statement

Here at St James Medical Practice we endeavour to serve our local community in providing the best quality medical care.

We offer a friendly, welcoming environment in which we hope patients feel comfortable and confident enough to confide in us.  



We now have both adult and child flu vaccines. Please check at reception to see if you are eligible for the vaccine.

Please Note:

From the 12th of June ALL same day urgent appointments  will be put on a telephone triage with a GP who will then decide when you need to come in or if they can help within the telephone call.

Sorry for any inconvenience this may cause.

Thank You


WALTHAM FOREST GP NETWORK

People living in Waltham Forest are now able to make an appointment to see a GP in the evenings and at weekends. 

Weekday evenings

GP evening appointments will be available Monday to Friday from 6.30pm to 9.30pm.

Evening appointments will take place at a GP practice in Leytonstone.

Appointments can only be booked by calling 020 8519 3999.

Weekend

GP weekend appointments will be available Saturday and Sunday from 8am to 8pm.

GP appointments are available at three locations:

                              Saturday                Sunday

Chingford              10am - 4pm            Closed

Leytonstone          10am - 4pm            Closed

Walthamstow        8am - 8pm              8am - 8pm

Appointments can only be booked by calling 020 8519 3999.

How to book

Appointments can only be booked by calling 020 8519 3999.

Booking line hours:

Monday to Friday              12pm – 8pm

Saturday to Sunday           8am – 6pm


Serving You

We are a committed and well established family GP Practice based in Walthamstow.

We pride ourselves in providing our patients with high standards of care in a friendly environment. We try to achieve this by working with and for our patients and the community and we are proud to be part of the Patient Participation Group (PPG).

 

Appointments

Consultations are by appointments and can be booked in person or over the telephone. Pre-bookable are available up to 4 weeks in advance and a number of appointments are available for same day appointment requests.

Patients have the right to see the GP of their choice but this may cause a delay in being seen.

 

Consultations are by appointment and can be booked in person at the surgery or by telephone during the office hours or alternatively on-line.


We aim to see patients within 20 minutes upon arrival of their appointment and if this is not the case then an explanation will be provided. We hope you will all bear with us, as some patient’s appointments can take longer than their scheduled appointment time.

 

All new patients are offered an appointment for a New Patient Health Check (NPHC) at the point of registration.


Telephone

Our telephone lines are usually very busy, therefore we would like to kindly suggest that you only telephone between 08:00 and 10:00 if you need:

  • to make either an appointment for that day

  • urgent need of medical attention

  • to cancel an existing appointment.

For all routine enquiries, results, administration enquiries please call after 11:00.

 

When booking an appointment you may be asked the nature of the call, this is purely to ensure that we direct your requirement to the appropriate person.

 


Access

Access to the health centre and its consulting rooms are accessible for disabled visitors.

Register for Patient Access

By doing this you can log on wherever you are with the free ‘patient access’ service to:

  • book appointments
  • view your medical records
  • request repeat prescriptions

Please visit the surgery and ask to register online so that we can give you your unique log in details. 

 


FEEDBACK

We hope you had a positive experience with us at The St James Practice, please feel free to tell us about your visit at:

http://www.nhs.uk/Services/HP/ReviewsAndRatings/DefaultView.aspx?id=38226

We strive to deliver the best possible service to our patients, and you feedback whether good or bad is always appreciated and it enables us to enhance the services in which we provide to you.

(Site updated 14/11/2017)
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